Server - Live Music Venue
4 weeks ago
Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a Server at Live Nation, you will be part of a dynamic team that fosters a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, you will thrive in our community and achieve your career and personal goals.
Key Responsibilities- Anticipate and respond to guests' needs
- Suggestively sell beverages and menu items; take orders
- Answer guest questions, make recommendations, up-sell liquors
- Communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25 lbs.
- Keep tables clean/wiped
- Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain company safety and sanitation standards
- Keep current on all standard operating procedures
- Request identification from any guest who appears to be under 30 years of age
- Ensure responsible alcohol service per local ordinance alcohol awareness training and alcohol policies
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
- Receive payment and process cash, credit card or Travelers check transactions according to policy
- Ensure that comp and void checks are processed according to policy
- Assist other servers and staff as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
- Ability to work late hours
- Flexible schedule
- Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- 3 years work experience interacting with people in a positive environment
- Tolerance of all cultures, music and art forms
- Responsible Alcohol Awareness Training Certification or Equivalent
- Ability to deal with intoxicated guests in a positive and safety-minded manner
- Cash handling experience
- Experience recognizing valid ID's
- Experience in a live music environment
Live Nation Entertainment is a global leader in live entertainment, and we are passionate about creating an inclusive environment where our people can thrive. We strive to help you achieve your career and personal goals, and we offer a range of benefits and perks to support your success.
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