IT Restaurant Support Specialist

4 weeks ago


Plano, Texas, United States Raising Cane's Full time
Overview:

Raising Cane's is a rapidly growing company that serves the best tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our company.

We work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities, and Company Culture.

We are constantly striving to Raise The Bar.

The future for Raising Cane's is growth focused, and we are on the path to being one of the top 10 restaurant companies in the United States.


Responsibilities:

The IT Restaurant Support Representative works closely with the Restaurant Support Team to ensure that all technical and deployed IT solutions are working to Raising Cane's approved specifications.

This role will serve as the owner of technical problems and will address or escalate to ensure issues are resolved quickly and efficiently.

Our restaurant support team works in a fast-paced, collaborative environment that will keep you challenged and engaged in finding the best way to solve IT problems for our restaurants.


Qualifications:

Provides technical support to all requests from restaurants, field, and RSO crewmembers

Responds to requests, provides, and implements solutions or routes requests to appropriate paths

Processes and resolves customer issues using communication methods such as telephone, personal, email, etc.

Documents, tracks, and monitors technical problems with the intent of ensuring timely resolutions


Requirements for Success:

2+ years of restaurant operations experience is strongly desired

Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing

Self-driven, flexible, and highly energetic with strong written and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Proficiency in a variety of technology systems and able to adapt to new systems quickly

Experience with Aloha POS, kitchen display systems, and headset systems is a plus

Basic PC and network troubleshooting, and PC installation and configuration experience is required

Able to work flexible hours and based on the business needs, including non-typical business hours

Associates degree, trade certification, or high school diploma with equivalent experience



  • Plano, Texas, United States Raising Cane's Full time

    Job DescriptionRaising Cane's is seeking a skilled Restaurant Graphics Specialist to join our team. As a key member of our Restaurant Support Office, you will play a crucial role in ensuring that our brand's visual identity is consistently represented across all locations.Key Responsibilities:Maintain accurate and up-to-date project lists and schedules for...


  • Plano, Texas, United States Raising Cane's Full time

    Your Role at Raising Cane'sThe Restaurant Graphics Specialist will play a crucial role in ensuring that our brand's visual identity is consistently executed across all locations. This includes the timely and efficient research, build-out, submission, and review of LCG decks and GL schematics to maintain schedules and ensure smooth project transitions.Your...


  • Plano, Texas, United States Raising Cane's Full time

    Overview:Raising Cane's is committed to serving the best tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company.We all work with a...


  • Plano, Texas, United States Raising Cane's Full time

    Overview:Raising Canes is a company that prides itself on serving the best tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.We value every talented Crewmember in our Restaurant Support Office (RSO), as they are crucial to our success and a vital part of our...


  • Plano, Texas, United States Capstone IT Staffing Full time

    Job Summary:Capstone IT Staffing is seeking a skilled Desktop Support Technician to join our client's team as a full-time employee. The successful candidate will be responsible for providing technical support to employees via a ticketing system and phone calls. Key Responsibilities: Install and configure hardware and software Set up new user profiles,...

  • Physical Therapist

    4 weeks ago


    Plano, Texas, United States HealthCare Support Full time

    Job Opportunity for Physical TherapistHealthCare Support is seeking a Physical Therapist for a 13-week contract in Plano, Texas.Benefits:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Additional Benefits:Access to open investment accountsLicensure and certification reimbursementsResources:Direct access...


  • Plano, Texas, United States Healthcare Support Full time

    Job DetailsHealthcare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in Plano, Texas.Specialty: Computed TomographyDuration: 13 weeksShift: 12 hours, daysEmployment Type: TravelAs a Diagnostic Imaging Specialist, you will be responsible for operating computed tomography scanners to produce high-quality images for diagnostic...

  • IT Support Specialist

    3 weeks ago


    Plano, Texas, United States CSI Pharmacy Full time

    Job Title: IT Support SpecialistJob Summary:CSI Pharmacy is seeking an IT Support Specialist to provide escalated support and maintenance for client IT services. The ideal candidate will have a strong understanding of IT systems and be able to troubleshoot complex issues.Key Responsibilities:• Provide technical support for client IT services, including...

  • IT Support Specialist

    4 weeks ago


    Plano, Texas, United States Mondo Full time

    Job Title: IT Support SpecialistLocation-Type: Onsite 5 days/weekDuration: 2+ month contractCompensation Range: $50-65/hr W2Job Description:Mondo is seeking a skilled IT Support Specialist to provide exceptional technical services and support. This role demands a customer-focused approach, strong technical skills, and the ability to thrive in a...

  • IT Support Specialist

    3 weeks ago


    Plano, Texas, United States Pyramid Consulting Group Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Pyramid Consulting Group. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our clients' IT equipment and services.Key Responsibilities:Manage the deployment and support of Mac, Windows, and Linux operating...


  • Plano, Texas, United States Raising Cane's Full time

    Job Title: Technology Innovations Integration SpecialistJob Summary:We are seeking a highly skilled Technology Innovations Integration Specialist to support the piloting, testing, and initial rollout of new and existing technology initiatives across our system's restaurants.Key Responsibilities:- Identify opportunities for technology innovation within our...


  • Plano, Texas, United States Raising Cane's Full time

    Job DescriptionThe Technology Innovation and Integration Specialist plays a crucial role in supporting the piloting, testing, and initial rollout of new and existing technology initiatives across Raising Cane's restaurants.This specialist identifies opportunities for technology innovation, ensures initiatives are ready for execution, and prioritizes them...


  • Plano, Texas, United States Staffmark Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical support services to our enterprise customers. As a key member of our team, you will be responsible for delivering exceptional support experiences, resolving complex technical issues, and escalating support requests as needed.Key ResponsibilitiesProvide...


  • Plano, Texas, United States VySystems Full time

    Mainframe Support SpecialistWe are seeking a highly skilled Mainframe Support Specialist to join our team at VySystems. As a Mainframe Support Specialist, you will be responsible for providing level 3 support for our mainframe applications, performing maintenance and support activities, and collaborating with our offshore team.Key Responsibilities:Perform L3...


  • Plano, Texas, United States Children's Health Full time

    Job Title: Audiovisual Support SpecialistChildren's Health is seeking an experienced Audiovisual Support Specialist to join our team. As an Audiovisual Support Specialist, you will provide technical support for our audiovisual systems and infrastructure, ensuring seamless operation and maintenance of our AV equipment and technology.Key Responsibilities:Setup...


  • Plano, Texas, United States Regal Staffing Services Full time

    We are seeking a highly skilled Telecom Support Specialist to join our team at Regal Staffing Services. As a Telecom Support Specialist, you will be responsible for providing technical support and troubleshooting for telecommunications equipment and network infrastructure.Provide technical support and troubleshooting for telecommunications equipment and...

  • Restaurant Cook

    4 weeks ago


    Plano, Texas, United States Neiman Marcus Group Careers Full time

    About the RoleWe are seeking a skilled Restaurant Cook to join our team at Neiman Marcus Group Careers. As a key member of our culinary team, you will play a vital role in delivering exceptional dining experiences to our customers.Key ResponsibilitiesMaintain a high level of food quality and presentation while controlling daily and weekly inventories.Conduct...


  • Plano, Texas, United States Egg N Bird Full time

    Job DescriptionEgg N Bird is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing day-to-day restaurant operations, ensuring excellent customer service, and supporting the General Manager in leading the team.Key Responsibilities:Supervise and...


  • Plano, Texas, United States XperiencOps Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly motivated Technical Support Specialist to provide exceptional support to our enterprise customers while contributing to QA and customer operations automation initiatives.Key Responsibilities:Provide timely and professional technical support to Fortune 500 customers through various...


  • Plano, Texas, United States Diverse Lynx Full time

    Job Title:Technical Support SpecialistLocation:Plano, TXDuration:FulltimeSkill:Swift | Unix | Shell ScriptJob Details:As a Technical Support Specialist, you will be responsible for providing level 3 support for Java and .Net applications. You will also be working with Unix command and Shell scripting, as well as SQL and PLSQL. Additionally, you will have...