Salesforce Platform Specialist

4 weeks ago

Lehi, Utah, United States Vivint Full time

About the Role:

The Salesforce Administrator role at Vivint is a key position that requires a strong understanding of the Salesforce platform and its capabilities. As a Salesforce Administrator, you will be responsible for ongoing enhancements and maintenance of the Salesforce platform, including cross-team collaboration on implementation strategies, user management, out-of-the-box capabilities vs customizations, security and visibility constraints, and peer mentorship with other administrators.

Key Responsibilities:

Translate company initiatives into actionable requirements within our Salesforce platform.

Consult between involved technical teams for ongoing efforts and product strategies.

As appropriate, recommend custom vs out-of-the-box solutions for new features or product enhancements within the platform.

Help manage and support API integrations with authentication and access best practices.

Mentor junior admins to encourage growth within the platform and actively assist with ongoing projects.

Maintain a working knowledge of supported Salesforce features and products, as well as upcoming changes that impact the org.

Requirements:

1+ years' experience administrating within Salesforce Service Cloud

2+ years' experience implementing and maintaining technical projects and systems

Deep understanding of out-of-the-box Salesforce capabilities and features

Strong analytical perspective and understanding of Salesforce data models and architecture

Strong understanding of Salesforce automation and integration capabilities

Excellent written and verbal communication skills

Detailed and deadline-oriented

Certification: Salesforce Certified Administrator

Certification: Salesforce Certified Advanced Administrator

Certification: Salesforce Certified Platform App Builder

What We Offer:

Free daily lunch and drinks on site

Paid holidays and flexible paid time away

Employee/Friends/Family Discounts

Onsite health clinic, gym, gaming tables

Medical/dental/vision/life coverage & 24/7 Medical Hotline

401(k) + Employer Match

Employee Resource Groups

Working Conditions:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Safety:

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

Equal Opportunity Employer:

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

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