Client Implementation Specialist, Alpha Performance, Vice President

4 weeks ago

Étreux, Hauts-de-France, United States caia - Jobboard Full time
About the Role

We are seeking an experienced Client Implementation Specialist to join our team of performance experts at Alpha Performance. The ideal candidate will have a strong background in investment performance measurement, data management, and client reporting for asset managers.

Key Responsibilities
  • Work with the Implementation Lead to define the client solution design, conversion approach, implementation plan, and go-live activities from a performance perspective for converting clients onto State Street's Alpha Performance platform.
  • Assist in analyzing and documenting client requirements for large and/or complex efforts.
  • Perform and support testing efforts.
  • Work with your counterparts on the client side to configure the Alpha Performance solution for client-specific workflows.
  • Participate in interactions with clients around the delivery of the solution.
  • Feed into the continuous improvement of methodologies and processes required to deliver successful solutions.
  • Assist the pre-sales team to determine whether the Alpha performance offering meets prospect requirements.
  • Work with the Product team to close functionality gaps identified during the requirements gathering phase.
  • Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients.
  • Become a Performance product SME on State Street's Front-to-back platform.
Requirements
  • Strong problem-solving and time management skills.
  • Ability to work on multiple projects concurrently and prioritize work accordingly.
  • Ability to analyze problems and identify holistic solutions while balancing the need for successful client outcomes and Alpha goals.
  • Excellent presentation, communication, and teamwork skills.
  • Able to build and maintain positive relationships with the team, across the business, and with clients.
  • Apply lateral and conceptual thinking in order to design appropriate solutions.
  • Ability to work in a fast-paced, deadline-oriented, globally structured team-based environment.
Education and Experience

Bachelor's degree or above preferred. Minimum 7 years of experience in the fintech space, implementing and supporting performance and attribution solutions. Nice to have - CFA/C.

About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

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