Casino Operations Manager
3 weeks ago
The SHOW comes alive at MGM Resorts International, where you can be part of a vibrant team that creates unique and show-stopping experiences for our guests.
- We are seeking a motivated and experienced individual to oversee our Cage Operations, ensuring exceptional service and security for our guests.
As a Cage Supervisor, you will play a vital role in managing daily transactions, leading a dynamic team, and maintaining a welcoming environment.
Key Responsibilities:
This includes balancing all banks, ensuring compliance with company best practices, and adhering to Federal, State, and local gaming regulations.
You will also be responsible for delivering SHOW standard guest service to both internal and external patrons.
Additionally, you will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.
Requirements:
Must be 21 years of age or older
Must be able to work various shifts, including weekends and all holidays
Two (2) years of previous Cage experience in a similar resort setting
Experience in Banking or Finance
Experience with MGM Rewards
Nevada State Gaming Registration
The ability to lead a team with effective listening abilities and strong judgment skills
Proficiency in fundamental mathematical skills such as addition, subtraction, multiplication, division, and money handling
Familiarity with Title 31 and understanding of state, federal, gaming regulations
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Capable of standing and walking for a majority of the shift
Able to effectively communicate in English, in both written and verbal forms
Perks & Benefits:
Free meals in our New York New York employee dining room
Free parking on and off-shift at all MGM Resorts properties
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
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