Customer Service Team Lead
6 days ago
As a valued member of our team, you will be responsible for leading a group of customer service professionals to deliver exceptional results. With OfficeTeam, you'll have access to top pay, great benefits, and free ongoing training courses to help you succeed in your role.
Key Responsibilities- Leading Customer Service Teams: Develop and implement strategies to improve customer satisfaction and loyalty.
- Mentoring and Coaching: Provide guidance and support to team members to enhance their skills and performance.
To be successful in this role, you should have:
- Proven Leadership Experience: At least 3 years of experience in a leadership position, preferably in a call center environment.
- Strong Communication Skills: Excellent verbal and written communication skills to effectively lead and motivate teams.
In return for your hard work and dedication, we offer:
- Competitive Salary: $70,000 - $90,000 per year, depending on experience.
- Benefits Package: Comprehensive health insurance, retirement plan, and paid time off.
- Ongoing Training: Access to regular training sessions and workshops to enhance your skills and knowledge.
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