Certified Peer Counselor Outreach Community Safety Case Manager

3 weeks ago

Seattle, Washington, United States YMCA of Greater Seattle Full time
Job Summary

The YMCA of Greater Seattle is seeking a highly skilled and compassionate Certified Peer Counselor Outreach Community Safety Case Manager to join our team. As a key member of our Violence Prevention Program, you will play a vital role in serving youth and families affected by gun violence and/or group/gang involvement.

Key Responsibilities:

  • Fulfill the duties as assigned by each contract of the Violence Prevention Program.
  • Develop collaborative relationships with youth participants and community members to support and engage them in the Safe Passage Programs established safety protocols.
  • Document all activities related to program participants in Credible (EHR) daily to maintain client files in accordance with grant and licensing requirements.
  • Be apprised of community violence, tension, and gang conflicts and communicate information in real time to supervisor, appropriate safety agencies, and to all VP teams.
  • Monitor designated safety zones that include local neighborhoods, school zones, and community centers during peak times (i.e., before/after school, community events).
  • Provide supervision and arrange for safe transition for students/youth from school to next destination (i.e., home, bus stop/light rail), after school activity or program.
  • Provide communication daily leadership regarding any incidents or suspicious activity.
  • If job assigned, respond immediately to Shots Fired incidents alongside SPD and First Responders at incident sites within contracted communities.
  • Available to work all assigned shifts that include a minimum of two evenings (8 pm) a week.
  • Provide intensive and coordinated responses to youth participants and community members experiencing trauma from acts of violence at various sites including but not limited to detention facilities, hospitals, and vigils during evenings and weekends as required.
  • Actively participate in community events, VP-organized events, and promote safety and peace.
  • Provide mediation assistance in escalating situations.
  • Complete and submit accurate timesheets by designated due dates.
  • Complete and submit accurate reimbursement forms within designated timeframes.

Participant Engagement Responsibilities:

  • Develop collaborative relationships with local schools and community centers/hubs to identify youth that may require services.
  • Learn and utilize street outreach strategies to identify/engage at-risk youth in program services.
  • Complete assessments for every youth assigned to caseload to determine risks, needs, and goal planning.
  • Upon completion of assessment, create safety plans to reduce the risk of youth engaging in violence, gang activity, and/or criminal activity.
  • Develop safety plans that include community-based services that address both program and youth participants' self-identified needs, goals, and plan of action to address and eliminate barriers.
  • Provide support and guidance to assist youth participants in engaging in services and offerings of culturally responsive community partners and agencies.
  • Advocate for services on behalf of youth participants by submitting referrals, scheduling, and attending intake appointments and/or meetings with community-based service providers.
  • Meet with youth participants at community-based locations including but not limited to schools, homes, and community centers.
  • Meet with youth participants assigned to caseload as stipulated (i.e., twice weekly).
  • Document all assessment and safety plan activities in Credible.
  • Review Credible notes daily to ensure progress toward Safety Plan Goals and accurate documentation.

Requirements:

  • Be a Certified Peer Counselor (CPC) or complete CPC classes and pass the WA State test within 6 months of hire or have a bachelor's degree or equivalent experience in social work, social services, or a closely related field.
  • Professional and/or lived experience overcoming barriers that the program's client population is currently facing, including violence or having been impacted by groups/gangs and/or the justice system.
  • Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position, will be considered.
  • Strong ties to the local community and existing relationships with community members.
  • Familiar with gangs/group activity in the target community and has the skills to work effectively with high-risk teenagers and young adults.
  • Comfortable and willing to work in high-risk community settings at non-traditional hours. Available to participate in evening and weekend work activities.
  • Experience serving diverse communities (language, culture, race, physical ability, sexual orientation, etc.).
  • Knowledge of local community-based agency programs and services (schools, social services, law enforcement, courts/corrections), local units of government, and grassroots organizations.
  • Be willing to learn and become competent using Microsoft Office Suite and other job-related software programs.
  • Ability to effectively communicate verbally and in writing.
  • Access to reliable transportation required.

About the YMCA of Greater Seattle:

The YMCA of Greater Seattle is an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We believe in supporting the well-being of our employees and offer a free Y membership as a benefit of employment.

We are an equal opportunity employer and are committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

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