Health Insurance Specialist

5 days ago


Augusta, Maine, United States VIMO INC Full time

About VIMO INC

VIMO INC is a leading provider of cloud-based enrollment tools for state-based exchanges, brokers, insurers, and consumers. Our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions.

Salary Information

The estimated salary for this position ranges from $14.50 to $16.00 per hour, contingent on weekly attendance and performance. Spanish Bilingual employees are eligible for an enhanced rate of up to $17.00 per hour.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. As a key member of our team, you will be responsible for delivering an exceptional customer experience through inbound and outbound calls, application data entry, and online chat inquiries.

Required Skills and Qualifications

  • High level of professionalism and excellent verbal and written communication skills
  • Moderate to Advanced computer skills and high level of comfort learning new technology
  • Dedicated, private, and secure workspace with a personal laptop or desktop computer required during the training period
  • Commitment to full attendance during the 3-week training period and completion of a background check and health screening
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required; NOT Compatible: Mobile Internet Service Providers and Satellite

Benefits

  • Paid training and full-time, seasonal temp-to-permanent roles
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home and collaborative and supportive team environment
  • 401K match, Individual Coverage HRA (ICHRA), and Paid Time Off (PTO)


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