Administrative Specialist-Home Care Coordinator

3 days ago

Brooklyn, New York, United States Cobble Hill LifeCare Full time
Administrative Specialist-Home Care Job Description

Cobble Hill Life Center is seeking a highly organized and detail-oriented Administrative Specialist to support our Home Care operations. As a key member of our team, you will provide administrative support to our Operations Manager, ensuring the smooth operation of our office.

Key Responsibilities:
  • Serve as liaison between coding company and office staff, facilitating all correspondence to the proper individual.
  • Maintain and track spreadsheets from coding company to ensure all patients are accurately processed in a timely manner.
  • Serve as liaison between billing company and office staff, facilitating all correspondence to the proper individual.
  • Monitor invoice errors tab and communicate with the proper team members to resolve errors.
  • Release invoices ready for billing.
  • Manage EVV Transmission report and resolve transmission errors.
  • Follow up with clinicians regarding missing EVV data to ensure compliance with Medicaid and NYS DOH regulations.
  • Release NOAs in accordance with Medicare guidelines.
  • Answer and triage CHHA Operation Manager phone calls.
  • Prepare vendor bills for payment, process purchase orders for invoices ready for payment.
  • Track invoices processed and checks received; maintain invoice/p.o. tracker.
  • File and organize new charts.
  • Email/Fax notes to MLTCs.
  • Assist CHHA Operations Manager to run office operations, including ordering supplies, doing payroll, scheduling visits, filing, and so on.
  • Participate in Performance Improvement projects.
  • Accept and complete assignments as given within scheduled time frame.
  • Project positive business-like demeanor. Promote positive work environment.
  • Maintain confidentiality of patients' records.
Requirements:
  • High school diploma; college degree preferred.
  • Excellent communication and customer service skills, both written and verbal.
  • Tech savvy, with proficiency in Microsoft Office, including Excel.
  • Prior experience with HHAeXchange a plus.
  • Absolute integrity and sufficient maturity to handle confidential aspects of work.

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