Customer Service and Storage Operations Manager
4 weeks ago
As a Customer Service and Storage Operations Manager at Public Storage, you will be responsible for providing exceptional customer service and managing the day-to-day operations of our self-storage facilities. This role requires a strong customer service background, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Assess customer storage needs and provide personalized solutions
- Manage daily storage unit inspections to ensure inventory and availability
- Audit cash drawers and make bank deposits
- Provide exceptional customer service and resolve any issues that may arise
- Perform daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds
Requirements:
- 1+ year of customer service experience in a sales environment
- Valid driver's license and reliable vehicle
- Ability to lift up to 35 pounds and walk in/around facilities
- Excellent communication and problem-solving skills
About Us:
Public Storage is the self-storage industry leader, and we are committed to providing our customers with exceptional service and a safe, secure storage experience. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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