Client Relationship Manager
4 weeks ago
M3 USA is a leading healthcare innovation company, offering digital solutions across various industries. We are seeking a skilled Client Account Manager to join our team.
The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with our products and services. This includes identifying client challenges and concerns, providing value, and educating them on new features and product usage.
The Client Account Manager will also negotiate renewal contracts, resolve client problems, and upsell additional products and solutions. They will work closely with management to tackle existing and anticipated concerns.
Key Responsibilities:
- Build and maintain strong relationships with clients
- Negotiate renewal contracts
- Resolve client problems
- Upsell additional products and solutions
- Perform monthly health checks on accounts
- Maintain contracts and ensure billing is correct
- Document communication with clients in our proprietary database
Requirements:
- Bachelor's degree (BA or BS) from a four-year college or university and at least 1 year of account management experience
- At least 1 year of experience in account management, preferably business to business
Benefits:
- Competitive wages
- Health and dental insurance
- Life, accident, and disability insurance
- Prescription plan
- Flexible spending account
- 401k plan and match
- Paid holidays and vacation
- Sick days and personal day
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Travel Nurse RN Med Surg Position
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