Student Financial Services Coordinator
4 days ago
The Student Financial Services Coordinator is responsible for managing student accounts, ensuring accurate and timely processing of financial transactions, and maintaining positive relationships with students and their families. This role involves working closely with other departments to support the overall financial health and administrative functions of the institution.
Key Responsibilities:
- Process payments, including cash, checks, credit cards, and electronic payments, and reconcile them against student accounts.
- Assist students and families with overdue accounts and provide excellent customer service and support.
- Respond to inquiries regarding account balances, payment options, billing discrepancies, and related issues.
- Regularly reconcile student accounts with the general ledger, identify and resolve discrepancies promptly.
- Work with the financial aid office to ensure accurate posting of financial aid awards to student accounts.
- Set up and manage payment plans for students, ensuring terms are clearly communicated and adhered to.
- Ensure all processes comply with institutional policies, state, and federal regulations.
- Maintain clear and effective communication with students, parents, and other departments regarding billing and payment processes.
Qualifications:
- An earned Associate's degree from a regionally accredited university.
- At least 1 year of experience in accounting, finance, or a related field, preferably within higher education institutions.
- Proficient in Microsoft Office Suite, particularly Excel.
- Excellent customer service and interpersonal skills.
- Strong analytical and problem-solving abilities.
- High level of accuracy and attention to detail.
- Able to handle sensitive information confidentially.
- Strong organizational and time management skills.
Estimated Salary Range: $42,000 - $47,000 per annum.
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