Medical Office Professional

4 days ago


Santa Fe, New Mexico, United States Christus Health Full time

Job Summary:

We are seeking a highly skilled Medical Office Specialist to join our team at Christus Health. This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Responsibilities:

  • Greet patients in a warm and friendly manner, creating a welcoming atmosphere for families during clinic visits
  • Registration and interviewing of patients to obtain accurate demographic and financial information
  • Computer entry of new/updated patient demographic information, ensuring accuracy and attention to detail
  • Answer phones and respond to patient inquiries in a professional and courteous manner
  • Prepare medical records for clinic visits by compiling information from various sources, demonstrating excellent organizational skills
  • Track dictation to ensure notes are received for all patient visits, maintaining high standards of quality and efficiency
  • Collect co-pay amounts and balances due for services rendered, handling cash and credit transactions with precision
  • Distribute financial assistance packets and provide basic guidance to patients, showcasing empathy and compassion
  • Refer complex or non-compliant patient financial issues to the Financial Specialist or Site Manager, demonstrating effective communication and problem-solving skills

Requirements:

  • High school graduate or equivalent required; Medical Terminology Certification preferred
  • One to two years of general or medical office experience or completion of a medical office program within the last two years; one to two years of health experience preferred
  • Ability to read and write in English, bilingual in Spanish preferred

Working Conditions:

  • General office environment with frequent contact with patients; VDT exposure
  • Long periods of sitting at times; keyboard usage with sound ergonomic principles
  • Must be flexible in work schedule

About the Role:

This Medical Office Specialist position offers an estimated salary of $40,000 - $50,000 per year, depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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