IT Operations Specialist

1 month ago

Rosemead, California, United States Southern California Edison Full time
IT Operations, Senior Specialist

At Southern California Edison, we're looking for a skilled IT Operations, Senior Specialist to join our team. As a key member of our organization, you'll play a crucial role in supporting centralized efforts to identify, assess, prioritize, and support process and technology improvements for the company.

Responsibilities:

Assist with handling and fulfilling IT software and hardware requests

Handle IT expenses and process invoices, gather packing lists and purchase orders, prepare them for review and payment

Perform diverse technical assistance, document findings, and perform maintenance duties in support of a large unit that may encompass a variety of user support needs

Maintain, update, and audit record keeping systems and billing information outputs; document projects, write and maintain user instructions

Uphold and input applicable records such as network users, security, and tracking inventory levels of equipment and materials

Participate in the review, evaluation, and recommendation of solutions related to hardware and software acquisitions and network updates

Execute regular vulnerability scans and security monitoring to identify and mitigate issues within the network

Configure, deploy, and maintain essential internal infrastructure including laptops, phones, printers, cameras, network switches, access points, and servers

Continuously monitor service metrics, looking for events that may indicate potential or actual breaches of Service Level Agreements (SLAs)

Provide support and training for company's software systems

Requirements:

Five or more years of experience as an IT Administrator

Perform technical assistance and/or maintenance

The preferred candidate will have a Bachelor's degree or higher in accounting, finance, business administration, Computer Information Systems, or other related field

Project Management Certification

Knowledge of SAP/ERP and/or PowerPlant applications/modules with deep understanding of related business processes

Experience identifying and implementing process improvements or technology solutions

Experience and technical knowledge of Alteryx, Business Objects, Snowflake, Power BI, SAS, or Python

Work Mode:

This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

At SCE, we're committed to creating a better tomorrow. Join us and be part of a team that's shaping the future of energy.

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