Retail Shift Team Lead Position

3 days ago


Sugar Land TX, United States 5.11 Tactical Full time

Overview

5.11 Tactical is a leading brand of tactical apparel, gear, and functional products, renowned for its commitment to operator-led product innovation, quality, and compelling value.

The company has established itself as the fastest-growing and most well-known brand in the world, serving demanding professionals in various industries.

This exciting opportunity as a Shift Lead at our Retail store in Sugar Land, TX, presents a chance to deliver an exceptional 5.11 brand experience, build customer relationships, and achieve sales goals.

Job Summary

As a Shift Lead, you will be responsible for:

  • Delivering overall brand experience by directing and modeling 5.11's Values, Mission, and Service standards, providing an elevated customer experience.
  • Coordinating merchandising updates with the 5.11 Tactical Merchandising team to identify opportunities and support long-term strategies.
  • Leading merchandise processing, replenishment, and recovery of sales floor to brand standards.
  • Maintaining housekeeping duties to ensure a neat, clean, and professional store environment.
  • Monitoring sales goals and following up on sales plans and budgets to optimize profit.
  • Assisting with reductions, price changes, and transfers.
  • Receiving and unpacking merchandise and labeling it with security tags.
  • Ensuring safety and security routines are followed to prevent loss and guarantee employee and customer safety.

Requirements

To perform this role successfully, you should possess the following credentials:

  • A Bachelor's or Associate's Degree and/or 2-4 years of retail experience - apparel preferred.
  • Previous retail management or supervisory experience.
  • Proven ability to provide a superior customer experience and drive customer loyalty.
  • Ability to assess talent and manage performance.
  • Business acumen with strategic and analytical skills.
  • Effective communication skills.
  • Schedule flexibility to include evenings and weekends.
  • Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
  • Able to lift and move up to 15 pounds occasionally.

Compensation

The estimated salary range for this position is $60,000-$70,000 per year, depending on experience and qualifications.

About Us

At 5.11 Tactical, we value Service, Unity, Impact, and Tenacity, which guide our actions and decisions.

We believe in delivering exceptional service to our customers, building a united team, driving impact through innovation, and persisting in our pursuits.



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