Assistant Manager
2 days ago
UMass Amherst is a leading public research university offering a wide range of undergraduate, graduate, and professional degrees. Located in the scenic Pioneer Valley of Western Massachusetts, the university provides a rich cultural environment in a picturesque setting close to major urban centers. As part of the Five Colleges, UMass Amherst is part of a vibrant academic community that fosters intellectual growth and collaboration.
Job SummaryThe Assistant Manager is a key member of the Dining Common team, responsible for the day-to-day operations of the dining common. This includes quality control, program enhancement, food purchasing, food production, quality assurance, line presentation, staff scheduling, and customer service. The Assistant Manager will also assist with planning and implementing special projects designated by the Executive Director, Food Services, as needed.
Key Responsibilities- Project and order all food and supplies required for preparation of food used in the Dining Common or special functions.
- Conduct daily Culinary Planning Meetings with supervisors, chefs, and head cooks to develop and review menus, food production, service, staffing needs, and ensure quality and appearance of all food on the menu.
- Meet and greet customers and guests in the dining areas during event/dining periods.
- Execute daily and special events, including merchandising, decorating, and creating an attractive display.
- Assist the Dining Common Manager in developing, implementing, and maintaining operating systems, policies, and procedures that improve efficiencies and cost-effectiveness.
- Assist with implementing the Hazard Analysis of Critical Control Points (HACCP) and food allergy program.
- Develop and implement special programs, including marketing and promotion, customer services, and new concepts in day-to-day operations.
- Supervise overall operations in the absence of the Dining Common Manager, including nights, weekends, and days when the Manager is scheduled off.
- Bachelor's degree in a related field or equivalent experience.
- Two to three years of progressive supervisory experience in a hospitality setting.
- ServSafe Certification required within three months of hire.
- Proficiency in Microsoft Word, PowerPoint, and Excel, with familiarity with the Internet/Intranet.
- Reliable transportation and a valid driver's license.
- Ability to work in a fast-paced environment with varying degrees of manual dexterity.
The Assistant Manager will work in a dynamic and fast-paced environment, with varying degrees of manual dexterity required. The position requires reliable transportation and a valid driver's license. The work schedule will vary depending on the needs of the Dining Common, including evenings, weekends, and holidays.
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