Custom Framing Manager and Art Solutions Specialist

7 days ago


Charleston, West Virginia, United States Michaels Arts and Crafts Full time
Job Description:

We are seeking a skilled Custom Framing Manager to join our team in Charleston, SC.

Key Responsibilities:
  • Lead and coach a team of framers to build strong customer relationships and create custom framing solutions.
  • Drive sales of custom framing products and assist customers in selecting memorable framing solutions for their art.
Major Activities:
  1. Assist Store Manager in ensuring adherence to Standard Operating Procedures (SOPs) and Company programs to maintain compliance with applicable laws and regulations.
  2. Develop and coach the team's selling behaviors to drive sales and revenue growth.
  3. Collaborate with the Store Manager to plan workload and deliver high-quality custom framing solutions on time.
  4. Achieve individual Key Performance Indicators (KPIs) and manage the framing team's KPIs to drive business results.
  5. Review sales and production workload to develop plans and allocate sales floor time for networking opportunities.
  6. Manage inventory management processes as assigned.
  7. Serve as Manager on Duty (MOD) to ensure store operations run smoothly.
  8. Participate in interviewing, onboarding, coaching, observing, and training new team members to support Talent Development activities.
Preferred Qualifications:
  • Previous custom framing experience is preferred.
  • Retail management experience is beneficial.
  • Leadership experience driving sales teams to achieve targets.
Work Environment:
  • This role involves working in a public retail store setting with a climate-controlled environment.
  • Some stock rooms may not be climate-controlled, and outdoor work may be required for tasks like retrieving shopping carts or unloading trucks.
Compensation:

The estimated salary range for this role is $55,000 - $65,000 per year, depending on experience and qualifications.



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