Floor Sales Associate

3 weeks ago


Santa Ynez, California, United States Chumash Enterprises Full time
Job Summary

The Floor Sales Associate is responsible for selling paper and flashboards, retrieving and paying winners, verifying winning cards, and answering questions related to sessions and games. This role requires strong communication and interpersonal skills to provide excellent customer service and maintain a positive work environment.

Key Responsibilities
  • Sell Bingo paper before and during each session.
  • Accurately handle all paper and cash transactions.
  • Verify forms for accuracy and sign off as required.
  • Work with the Distribution Clerk to resolve discrepancies and sign off as required.
  • Return unsold paper, bank, and cash from sales in a timely, orderly, and accurate manner.
  • Monitor and serve the assigned section by retrieving winners, verifying winning cards, paying winners, playing for guests who must absent themselves from play, and answering questions about sessions and games.
  • Have direct contact with Bingo guests and perform the important role of public relations with all guests on an impartial and continuing basis.
  • Know the calendar, programs, games, and prices of buy-ins and extras to provide complete and accurate information to guests.
  • Work as part of the team to assure sales and service are maintained at optimum levels.
  • Monitor the assigned section during play to help assure that rules of play and house rules are adhered to.
  • Alert management to any condition or activity that is questionable or appears to be in violation of the rules.
  • Uphold a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
  • Perform other duties as assigned.
Requirements
  • High School Diploma or GED Certificate.
  • One year of prior experience in gaming facility.
  • Basic to intermediate math skills.
  • Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
  • Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.
  • Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
  • Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.

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