Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Assist customers with policy changes, renewals, and cancellations
- Provide accurate and timely information regarding insurance products and services
- Process policy applications and handle billing and payment inquiries
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of insurance products and services
- Ability to work collaboratively as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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