Wireless Sales Manager
3 weeks ago
At OSL Retail Services, we are seeking a highly skilled and experienced Wireless Sales Manager to join our team. As a key member of our sales team, you will be responsible for leading a team of sales associates, driving sales targets, and providing exceptional customer service.
Key Responsibilities:
- Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
- Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
- Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
- Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
- Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
- Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
- Analyze sales figures, forecast future sales, and adapt strategies to market trends
- Coordinate with the marketing department to implement promotional campaigns and sales initiatives
- Ensure compliance with all company policies and procedures as well as legal regulations
- Manage the department budget, including labor costs, supplies, and other expenses
- Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
- Report to upper management on sales results, potential customer issues, and the overall performance of the department
Requirements:
- Retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills, essential for effective leadership and customer interactions
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
What We Offer:
- A competitive base salary and commission structure
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Comprehensive training and onboarding program
- Access to cutting-edge technology and tools
About OSL Retail Services:
OSL Retail Services is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We are committed to providing exceptional customer service and driving sales results through innovative strategies and effective leadership.
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