Customer Service Manager
1 week ago
About Us:
R.D. Foodservice Distribution, a leading food distribution company, is seeking an experienced Customer Service Manager to join our team in New York, NY.
Key Responsibilities:
• Provides exceptional customer service and support to new and existing customers via phone, email, and in-person interactions.
• Responds to customer inquiries and resolves issues in a timely and professional manner.
• Collaborates with cross-functional teams to meet customer needs and exceed expectations.
• Maintains up-to-date knowledge of products, pricing, and promotions to effectively communicate with customers.
Requirements:
• 4+ years of experience in customer-facing roles, preferably in the food industry.
• Proven track record of delivering exceptional customer service and driving customer satisfaction.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
Salary Range: $65,000 - $80,000 per year, depending on experience.
This is a full-time position offering competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off.
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