Sales Team Member

2 weeks ago


Secaucus, New Jersey, United States The Children's Place Full time
Job Summary

The Sales Associate will play a pivotal role in driving sales and delivering exceptional customer experiences at The Children's Place Hagerstown Premium Outlet store. This dynamic individual will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives.

Main Responsibilities
  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for 'out of stock' items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
Requirements
  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age
Key Skills and Behaviors
  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in a team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

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