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Restaurant Operations Manager
1 month ago
This winter, The View will reopen as a newly reimagined upscale dining destination housed within the New York Marriott Marquis. New York City's only revolving restaurant, bar, and lounge, The View has undergone a complete renovation by Rockwell Group to evoke the vibrant nightlife of historic New York, drawing inspiration from classic American supper clubs.
Spanning the 47th and 48th floors, The View will provide two unique guest experiences: an upper-level bar and lounge complete with a raw-bar, and a full-service restaurant on the lower level featuring live music nightly. The culinary and bar offerings will highlight American classics with a theatrical twist, reflecting the character of the surrounding area. Designed to be a vibrant escape from the hustle of Times Square, The View is excited to welcome both New Yorkers and visitors.
Key Responsibilities
- Cultivate a culture of authentic hospitality for all stakeholders that supports our business objectives and growth.
- Maintain excellence and cleanliness of the dining room, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service.
- Maintain positive working relationships with kitchen leaders and line staff throughout service periods, ensuring effective and timely communication.
- Continuously provide support to all service staff and actively participate in the cycle of service as needed.
- Work with beverage management to conduct, reconcile and submit month end beverage inventory.
- Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary.
- Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures.
- Ensure DOL/Health Department compliance as it pertains to the operation.
- Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development.
- Consistently looks for internal and external opportunities to build our growing team.
- 2+ years dining room experience in hospitality & fine dining, management experience preferred.
- Excellent food and beverage knowledge.
- Strong passion for and skill in education.
- Excellent verbal & written communication.
- Understanding of Microsoft Office applications (Excel, Word, Outlook etc.).
- Preferred Bachelor's Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job.
- English fluency and Spanish preferred.
- Annual salary of $75,000 - $80,000 plus bonus potential.
- Comprehensive Medical, Dental, and Vision insurance.
- Paid Time Off to support you with an active life outside of work.
- Paid Parental Leave.
- Life Insurance.
- Flexible Spending Options (health care, dependent care, transit & parking).
- Employee Assistance Program to support overall mental wellbeing.
- Exclusive access to primary care, mental health, and other healthcare services through Radish Health.
- Annual dining credit and 51% dining discount throughout the USHG family of restaurants.
- Matched 401(k) to help you invest in your future.
- Access to the USHG HUGS Employee Relief Fund.
