Senior Program Manager for Supportive Services and Community Development

7 days ago


Akron, Ohio, United States Battered Women s Shelter Full time
About the Role

We are seeking an exceptional Senior Program Manager to lead our Supportive Services and Community Development initiatives at the Battered Women's Shelter. As a key member of our team, you will oversee the provision of comprehensive services for survivors of domestic violence, sexual violence, and human trafficking.

Responsibilities
  • Program Leadership: Develop and implement strategies to enhance support services, including shelter management, case management, and community-based programs.
  • Team Supervision: Provide guidance, support, and supervision to a team of case managers, ensuring high-quality service delivery and adherence to best practices.
  • Community Partnerships: Foster relationships with local organizations, schools, law enforcement, legal services, and healthcare providers to facilitate comprehensive care for survivors and their children.
  • Clinical Expertise: Maintain knowledge of trauma-informed care, cultural humility, and evidence-based practices in supporting survivors of violence and abuse.
  • Administrative Responsibilities: Manage accurate records of survivor interactions, service delivery, and program outcomes; participate in policy development and report preparation.
Requirements
  • Education and Experience: Master's degree in social work, counseling, or a related field, with a minimum of 5 years of experience in program management and supervision.
  • Skills and Qualifications: Strong leadership and communication skills, with the ability to connect with individuals from diverse backgrounds; proficiency in maintaining confidentiality and respecting boundaries.
  • Licenses and Certifications: Valid Ohio driver's license and ability to meet agency requirements for driving insurability; completion of required training and certifications (e.g., Crisis Intervention Training).
Benefits
  • Competitive Salary: $65,000 - $80,000 per year, based on experience.
  • Benefits Package: Comprehensive health insurance, dental insurance, vision insurance, 401(k) matching, paid time off, and professional development opportunities.


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