Financial Services Representative

6 days ago


Scottsdale, Arizona, United States TEKsystems Full time
Job Overview

As a key member of our team, you will provide exceptional customer care to our members, partners, and plan sponsors. Your role will involve understanding and interpreting product requirements to resolve inquiries and provide solutions.

Key Responsibilities:

  • Respond to incoming calls and provide consultative expertise to customers.
  • Interpret and apply product changes to ensure accurate and timely responses.
  • Maintain accurate records of customer interactions and follow documentation processes.
  • Ensure compliance with regulatory requirements, company policies, and industry standards.
  • Develop and grow through individual meetings with leadership to set career path strategies.
Requirements:

We are seeking candidates with excellent customer service skills, high school diploma or equivalent, and at least one year of call center experience. Knowledge of insurance products and sales processes is preferred.

Benefits:

  • 6 weeks of fully remote training.
  • Option to work fully remote, in the office 1-2 days a month, or hybrid schedule.
  • Opportunity to earn 12 credits with Rio Salado College.
  • Upward mobility within the company for career advancement.


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