Member Support Specialist

1 week ago


Houghton Lake, Michigan, United States North Central Area Credit Union Full time
About the Role

We are looking for a talented Member Support Specialist to provide exceptional service to our members at North Central Area Credit Union. This role involves providing accurate and efficient processing of transactions, as well as identifying opportunities to cross-sell and up-sell credit union products and services.

Responsibilities
  1. Provide top-notch customer service by answering questions and resolving issues related to accounts, loans, and other financial products.
  2. Assist members with account maintenance and ensure compliance with credit union policies and procedures.
  3. Collaborate with colleagues to maintain a positive and productive work environment.

The estimated annual salary for this position is approximately $31,200, based on an hourly rate of $15.00 and a standard full-time schedule.



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