Customer Service Representative

4 days ago


Sacramento, California, United States Max Lam - State Farm Agent Full time

At Max Lam - State Farm Agent, we are seeking a highly motivated and customer-focused Account Representative to join our team. As an ideal candidate, you will possess exceptional client experience skills, attention to detail, and excellent communication abilities.

Salary Information

The estimated salary for this position is $40,000 per year, with hourly pay plus commission/bonus opportunities available.

Job Description

We are looking for a professional who can establish strong customer relationships, provide prompt and friendly service, and educate customers about insurance options through a customer-focused review process.

You will work closely with other agency team members to meet customer needs while promoting business development. Your proactive problem-solving skills and ability to relate to customers effectively make you an ideal fit for this role.

Required Skills and Qualifications
  • Dedicated to providing exceptional customer service
  • Excellent communication skills to assist customers and coordinate with the team
  • Able to anticipate customer needs and provide solutions
  • Proactive in resolving problems and finding creative solutions
Benefits
  • Hourly pay plus commission/bonus opportunities
  • Growth potential for career advancement within the office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience


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