Shift Manager
3 weeks ago
Lead a Shift with Passion at Potbelly Sandwich Shop
We're seeking a motivated Shift Leader to join our team at Potbelly Sandwich Shop. As a Shift Leader, you'll be responsible for leading a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift.
Key Responsibilities:
- Lead a shift by managing and developing associates to execute outstanding product quality and customer service
- Build sales and control costs for each shift
- Manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
- Handle the heat of the kitchen - knife skills are a plus
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.)
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Clean tables, counters, floors, bathrooms, kitchen, and utensils
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
Requirements:
- At least 18 years old
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
- Must be trained and pass a Food Safety Certification course
About Us:
Potbelly Sandwich Shop is a fast-paced, friendly environment where you can grow your career and make a difference in the lives of our customers. We're committed to providing excellent customer service and creating a welcoming atmosphere for everyone who walks through our doors.
Join Our Team:
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a team, we'd love to hear from you
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