Moss Bros. Auto Group Service Representative
4 weeks ago
With a strong commitment to our employees and customers, Moss Bros. Auto Group has been a leading auto group in Southern California for over 100 years. Our "hands-on" approach to management and open-door policy make us a great place to work. We treat customers and employees with the same standard of commitment that generates measurable success year after year. To be a part of our team, you'll need to be a customer service pro with a strong work ethic and excellent communication skills. We're looking for someone who can provide top-notch customer service and support to our customers. If you're a team player who is eager to learn and grow with our company, we want to hear from you.
- We offer a competitive salary of $18.00 per hour, plus benefits including medical, dental, and vision insurance, life insurance, 401(k) plan, free college courses, paid vacation, paid training, and paid sick leave. Employees also have access to an employee vehicle purchase program.
As a Service Representative, you will be responsible for answering customer calls and establishing follow-up appointments, responding quickly to internet, phone, and live chat inquiries, and providing customers with initial product information and directing them to the appropriate dealership resources. You'll also be responsible for following up with leads that are not ready to make an appointment or no-show. You will participate in team and process development sessions and utilize a CRM tracking system daily.
- We're looking for someone with at least one previous role based in customer service experience, excellent communication skills, a prompt and courteous demeanor, and a positive and hardworking personality. You should be a strong computer user and have a valid driver's license. You'll also need to be willing to commute to Moreno Valley.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We're a leading auto group in Southern California, and we're looking for someone to join our team. If you're a customer service pro with a strong work ethic and excellent communication skills, we want to hear from you. Apply today to start your exciting career with Moss Bros. Auto Group
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