Nurse Care Coordinator
3 days ago
Job Summary: We are seeking a Nurse Care Coordinator to join our team at Oak Street Health Inc.
">About the Role: As a Nurse Care Coordinator, you will play a critical role in building strong relationships with our patients by coordinating their care and providing a seamless experience. You will work closely with our interdisciplinary care team to ensure that our patients receive high-quality, patient-centered care.
">Key Responsibilities:
- Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
- Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations
- Provide clinically competent triage and symptom management to patients who may or may not be physically present
- Utilize standardized protocols for medication management, prescription refills, and prior authorizations
- Conduct thorough and accurate reviews of patient medications and update as needed
- Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone, or in group settings
- Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
- Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
- Create a welcoming and engaging environment to meet the needs of our patients, communities, families, and teams where they are
- Delegation of activities to other clinical care team members to support the needs of our patients
- Participate in care team meetings to discuss patient care and clinic operations
- Deliver an exceptional patient experience through service, responsiveness, and respectful care
- Perform point-of-care testing, procedures, and specimen collection (including phlebotomy) as needed
Requirements:
- Active Registered Nurse (RN) Licensure in good standing with the applicable state
- BLS Certification
- Electronic Medical Record (EMR) experience
- Ability to maintain patient confidentiality and process information in a confidential manner
- US work authorization
- Ability to assess patients without face-to-face interaction, strong communication, and assessment skills
Estimated Salary: $85,000 - $110,000 per year
Benefits:
- Collaborative and energetic culture
- High levels of responsibility and rapid advancement
- Competitive benefits, including paid vacation/sick time, generous 401(k) match with immediate vesting, as well as health benefits
About Oak Street Health: We are a revolutionary healthcare company that is committed to delivering high-quality, patient-centered care to our communities. We are looking for talented individuals who share our passion for improving healthcare outcomes and are excited about the opportunity to join our team.
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