Corporate Warranty Coordinator

6 days ago


East Alton, Illinois, United States West Star Aviation Full time
Job Title: Corporate Warranty Coordinator

We are seeking a highly organized and detail-oriented Corporate Warranty Coordinator to join our team at West Star Aviation. As a key member of our billing department, you will play a critical role in implementing a consistent process across our organization for warranty billing and training billing administrators on proper process for submitting claims to vendors.

Key Responsibilities:
  • Assist in implementing and maintaining a consistent process across West Star Aviation for warranty billing and training billing administrators on the proper process for submitting claims to vendors.
  • Coordinate with all billing departments, program managers, and project management to provide guidance regarding program coverage and resolving disputes.
  • Assist in reconciling outstanding warranty account balances for all locations.
  • Work directly with accounts receivable and coordinate with vendors to collect and reconcile customer disputes pertaining to warranty and program claims.
  • Work with the Mobile Repair Team (MRT) and Satellites to get coverage approvals and ensure claims are filed appropriately.
  • Ensure that annual hourly rate increases are submitted to vendors and are being paid accordingly when claims are filed.
  • Monitor outstanding return to vendor balances for all West Star Aviation locations, collecting and confirming receipt for CHA, ALN, PCD, and MRT business units.
Requirements:
  • High school diploma or equivalent required.
  • Bachelor's Degree in accounting, finance, business administration preferred.
  • Strong verbal, written, and interpersonal skills.
  • Experience in multiple projects, vendor, and customer interface preferred.
  • Work order and billing process experience preferred.
  • Strong word processing and spreadsheet experience preferred.
  • Self-motivated and maintain a rapid pace.
  • Well organized and detail oriented.
  • Work with others in a professional manner.
  • Must have reliable transportation to get to work each and every day.
Working Conditions:

This position will be accomplished in an office environment. The employee will work with a personal computer operating with Windows, Microsoft Word, Microsoft Excel, Corridor, and various cost and scheduling programs. Fax machine, telephone, and photocopier will also be used.

Benefits:

West Star Aviation offers a comprehensive benefits package, including medical, dental, 401K match, time off accruals, weekly pay days, and much more. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.



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