Branch Operations Coordinator

7 days ago


Ocean Springs, Mississippi, United States WELLS FARGO BANK Full time
About This Role

We are seeking a skilled Branch Operations Coordinator to join our National Branch Network team in the Consumer, Small & Business Banking division at Wells Fargo Bank.

This role involves providing exceptional customer service by accurately processing transactions, sharing digital solutions, and introducing customers to bankers. You will also perform operational activities with minimal risk under established policies, complete routine to moderately complex tasks efficiently, and support the Branch Manager in operational tasks and scheduling.

Key Responsibilities:
  • Support customer experience through accurate transaction processing, digital solution sharing, and introductions to bankers
  • Complete operational activities with minimal risk under established policies
  • Perform routine to moderately complex transactional, operational, and customer support tasks efficiently
  • Support the Branch Manager in operational tasks and scheduling
  • Resolve issues related to daily operations of the teller line under direction of regional banking management
Required Qualifications:
  • 2+ years of customer service and issue resolution experience or equivalent demonstrated through work experience, training, military experience, or education
  • Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Cash handling experience
  • Well-organized, independent, and able to prioritize in a fast-paced environment
Job Expectations:
  • Ability to work a schedule that may include most Saturdays
Estimated Salary: $50,000 - $70,000 per year

Wells Fargo offers a competitive salary range for this position based on location and experience. The estimated salary range is provided as a general guideline only and may vary depending on individual circumstances.

About Us

At Wells Fargo Bank, we believe in diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates and offer a comprehensive benefits package to support your well-being and career growth.



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