Guest Experience Ambassador

4 weeks ago


Boulder, Colorado, United States Marriott Full time
Job Title: Guest Experience Specialist

Job Summary:

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Courtyard Boulder. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our valued guests.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Deliver quality meals and provide recommendations on local attractions and activities.
  • Collaborate with colleagues to ensure a positive and memorable guest experience.

Requirements:

  • High school diploma or equivalent required.
  • No prior work experience necessary.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive hourly rate of $20.60.
  • Healthcare benefits, flexible spending accounts, and 401(k) plan.
  • Opportunities for career growth and professional development.

About Marriott International:

Marriott International is a global hospitality leader with a portfolio of brands that cater to diverse traveler needs. We are committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect.



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