Pool Operations Manager
5 days ago
Job Overview: We are seeking a highly motivated and experienced Pool Operations Manager to join our team at The Swimming Swan. As a key member of our aquatics team, you will be responsible for overseeing the daily operations of our pool facilities, ensuring the safety and satisfaction of our patrons, and providing exceptional customer service.
Salary: $24-$25 per hour, based on experience.
About the Role:
- We are a full-service lifeguard operations and pool management company serving various communities in search of professional aquatic services.
- Your primary responsibility will be to oversee and carry out the daily pool operations and supervision of pool staff.
- You will also manage the cleanliness and maintenance of the facility, including the mechanical pump area(s)/room(s), to ensure safety, cleanliness, and sanitation of the operations of and in the pool areas, deck areas, and changing rooms at all times.
Key Responsibilities:
- Act as liaison between the facility and Off-Site Management
- Exhibit a positive attitude and clearly communicate with members and staff
- Provide excellent customer service and uphold Swimming Swan Core Values
- Train, motivate, discipline, and supervise all pool personnel
- Review and approve ADP schedules and lifeguard rotations
- Ensure lifeguard breaks and all shifts are covered
- Attend and assist in planning all required staff meetings and in-service training
Requirements:
- Must be at least 21 years old
- Have at least 1 year of pool management experience
- Hold current Lifeguard Training/CPR/AED/First Aid certification
- Hold or have the ability to obtain within 30 days of hire a Lifeguard Instructor certification
- Enjoy working with people and understand the art of exceptional customer service
- Professional and mature demeanor
- Ability to make sound decisions under pressure without oversight
Working Conditions:
- The position works in a wide variety of environments including both a typical office as well as an outdoor aquatic program-oriented environment
- Schedule may vary to include weekends and holidays as needed
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