Hotel Receptionist

We are seeking a dynamic Hotel Receptionist to join our team at the Hotel Canandaigua in Canandaigua, NY. This position will be responsible for welcoming and assisting guests with their stay.

This is a fantastic opportunity to work in a fast-paced environment and provide exceptional customer service to our guests. As a Hotel Receptionist, you will be the first point of contact for guests upon arrival and departure, handling check-ins, check-outs, and resolving any issues that may arise during their stay.

• Greet and register guests, issuing room keys and providing directions as needed.
• Manage guest requests, including sorting mail and faxes, and answering inquiries about hotel services and local amenities.
• Maintain accurate records of room availability and guest accounts, ensuring seamless communication with colleagues and management.
• Process payments, handle cash and credit transactions, and make change as required.
• Maintain a clean and organized reception area, adhering to hotel standards and policies.

To succeed in this role, you will need:

• Previous experience in a similar capacity, preferably within the hospitality industry.
• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
• Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

As a valued member of our team, you can expect:

• A competitive salary of $45,000 per year, based on your experience and qualifications.
• A comprehensive benefits package, including medical, dental, and vision coverage.
• A generous PTO policy, allowing you to recharge and maintain a healthy work-life balance.
• Ongoing training and development opportunities, helping you grow professionally and personally.
• The chance to work with a dynamic and supportive team, dedicated to delivering exceptional experiences for our guests.

Midas Hospitality is an equal opportunity employer, committed to fostering a diverse and inclusive workplace culture. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.