Department Head

2 weeks ago

Austin, Texas, United States Bned Full time
Job Summary

Barnes & Noble College is seeking a highly skilled Department Manager to join our team. As a Department Manager, you will be responsible for overseeing the daily operations of one or more departments in the store, providing exceptional customer service, and driving sales.

Key Responsibilities
  • Assist in the daily operation of the store in partnership with the Store Manager and management team.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Maintain an appealing sales floor by tagging, shelving, arranging, cleaning, and organizing product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
Requirements
  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

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