Business Operations Coordinator

3 days ago


Farmington Hills, United States Johnson Controls Full time

**Job Summary:**

We are seeking a highly skilled Business Support Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for providing critical support to ensure the smooth execution of business processes and procedures.

**Key Responsibilities:**

  • Support the development, implementation, and execution of standardized business processes that align with company policies and government compliance.
  • Perform timesheet data entry in the Time Entry system, submit manual overrides to Payroll as needed, track vacation, sick, and floating holiday usage.
  • Review Kronos Exception Report weekly and correct errors prior to feeding into Time Entry.
  • Maintain electronic file storage of timesheets on the Area Shared Drive.
  • Setup correct prevailing wage rate for SRs and projects in the PWS system weekly.
  • Send Certified Payroll Reports and Statements of Compliance to customers weekly for service, file electronically in the designated compliance portal or with the State weekly, and as required.
  • Submit PW restitution requests to the designated compliance analyst for processing.
  • Manage Accounts Payable invoice queue in Basware Alusta, coordinate PO receipts, and new or adjusted POs with ICS or PC/PM for timely invoice processing to meet established KPIs.
  • Review ACE Accrued Receipts report monthly and submit adjustments to the Fire Service Manager for approval.
  • Perform invoice research of monthly statements received from suppliers, as well as invoices processed against a PO when needed, respond to invoice and payment inquiries from suppliers.
  • Complete and submit manual check requests for immediate payments not processed through Basware Alusta.
  • Complete and submit out-of-cycle payment requests via the EGPR tool.
  • Assist local requesters with new supplier setups and manage the process, perform supplier updates and changes as needed.
  • Follow the established process related to refund checks from suppliers or returned/unused checks to ensure funds are returned to the appropriate department or project.
  • Act as district contact with the Vendor Master Team, Field Subcontractor Team, PBC Invoice Processing Team, and PBC Payments Team.
  • Maintain and replenish office supplies as needed.
  • Route incoming calls and distribute incoming mail.

**Requirements:**

  • Bachelor's degree or equivalent combination of education and experience.
  • 3-5 years of experience working in the construction industry.
  • Strong attention to detail, excellent organizational skills, and proficiency in MS Excel and Word.
  • Ability to multi-task in a fast-paced and deadline-driven environment.
  • Excellent written and verbal communication skills.
  • Ability to prioritize projects and strong problem-solving skills.
  • Good research skills and attention to detail.

**Salary:** $65,000 - $80,000 per year, depending on experience.



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