General Manager F&B Leader

3 days ago

Marion, Iowa, United States Guckenheimer Full time

About the Role

The General Manager - Commissary is a key leadership position responsible for ensuring the effective and efficient functioning of the operation(s) within the guidelines established by the client organization and the corporation. This role requires a strong focus on continuous improvement, driving performance, and optimizing contract obligations while deploying ISS Guckenheimer standard processes and concepts.

Key Responsibilities

  • To build and grow the account and organization with an entrepreneurial mindset, anticipating client needs, and delivering on those needs while exceeding expectations.
  • To identify opportunities and solve for deficiencies before they become long-term issues, adapting and pivoting at a moment's notice in a fast-paced and demanding environment.
  • To develop, manage agendas, and lead weekly management team meetings using provided online tools, effectively communicating, motivating, and interacting with all levels within the organization to help build and speak to the culture of ISS Guckenheimer.
  • To create and develop relationships with local vendors, other department leads, and individuals, managing client and customer relationships.

Requirements

  • Minimum 3 years General Management experience in a multi-unit food environment or food service.
  • Experience managing a team of management and staff of 20+ employees (hourly and salaried).
  • Proven track record of leadership: building, managing, and leading a large culinary and hospitality team composed of hourly and salaried members.
  • Positive attitude and dependable under pressure - an excellent role model, motivator, and leader.
  • Passion for hospitality, innovation, and creative experiences.
  • Successful coaching and teaching skills with peers, individuals, and teams.
  • Creating a culture of food and workplace safety.
  • Proven ability to maximize budget, enhance user experience, and creativity across all channels in alignment with business strategy.
  • Demonstrate good judgment and decision-making skills.
  • Working knowledge of Google Docs, Microsoft Word, Excel, and PowerPoint.
  • Client interaction experience in an informal setting and in formal meetings.
  • Ability to work independently as well as in a team.
  • Ability to work in a fast-paced and changing environment.
  • Manager ServSafe Certified or ability to be certified immediately after hire.
  • Graduate of an accredited Culinary Institution or Hospitality program preferred.
  • Managing within a union environment is preferred.

Physical Demands & Work Environment

  • Must be able to lift a minimum of 25lbs.
  • Come to work properly dressed according to the dress code.
  • Employee must be able to work under pressure and time deadlines during peak periods.

About ISS Guckenheimer

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

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