Pharmacy Support Specialist

3 weeks ago


Saint Paul, Minnesota, United States Allina Health Full time
Job Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:
1.0 FTE
8-hour, day / evening shifts
Every third weekend rotation

Job Description:
The pharmacy technician functions under the supervision of the pharmacist. Provides basic prescription filling, inventory management and customer service. May assist with other pharmacy projects.

Responsibilities:
1. Order entry into pharmacy management software.
2. Fulfilment of reviewed orders.
3. Final dispense according to disposition.
4. Reduces audit risk through proper checks including, but not limited to, DAW, days supply, NDC validation, dates of service, discrete directions and other standard practices.

Customer Service:
Provides service to internal and external customers. Greets patients, employees and staff in a timely and courteous manner. Obtains needed information through direct patient contact to support prescription filling. Advocates for patients by searching for manufacturer and foundation copay assistance.

Inventory Management:
Receipt and restock of wholesaler orders, transfer of medications to internal pharmacies. Medication picking in support of prescription filling. Restocks automated dispensing robots. May troubleshoot malfunctioning equipment. May assist with returns, waste, and reporting/resolution of discrepancies.

Quality Assurance:
Monitors expiration dating. Performs cleaning. Reports discrepancies or inaccuracies to pharmacist or supervisor. Other duties as assigned.

Required Qualifications:
Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications:
High school diploma or GED. Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program. College of Pharmacy student in their first year of program (ineligible for intern registration). 0 to 2 years of retail pharmacy experience or 0 to 2 years of customer service experience

Licenses/Certifications:
Registered Pharmacy Technician - MN Board of Pharmacy required if working in the state of MN upon hire

Physical Demands:
Light Work: Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

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