Healthcare Office Manager Position

4 weeks ago


Middletown, Ohio, United States Path Integrated Health Full time
Job Summary:

Path Integrated Health is seeking an experienced Office Manager to join our dynamic team. As a key member of our collaborative care team, the Office Manager will be responsible for ensuring seamless daily operations and providing exceptional support for both our clients and staff.

Key Responsibilities:
  1. Efficiently manage incoming calls, schedule new clients for intake appointments, and verify clients' insurance.
  2. Collaborate with clients and billing to resolve insurance issues.
  3. Check in clients upon arrival, scan their paperwork, and notify providers.
  4. Schedule return appointments, review and update client records, and submit them to the billing department.
  5. Gather client information to assist with coding denials and maintain a professional relationship with clients.
  6. Mail client satisfaction surveys and request prior care records as needed.
  7. Manage mail, faxes, and office supplies, and maintain a clean and organized workspace.
  8. Consistently serve in a professional and collaborative capacity, fully understanding and complying with organizational processes and policies.
  9. Proactively take the initiative to assist clients and others, and participate in company education seminars and meetings.
Requirements:

High school diploma or equivalent, with a bachelor's degree preferred.
Active CPR certification and minimum 3 years of experience in a clerical or customer service-related field in a behavioral health setting.
Experience working in an electronic health record is strongly preferred, and bilingual in Spanish and English is desirable.
Benefits:

Medical, dental, and vision insurance
HSA/FSA
Telemedicine
Employer-paid life insurance of $10,000
Voluntary life insurance
Short-term and long-term disability
EAP (Employer Assistance Program)
Paid Time Off (PTO)
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