Healthcare Office Manager Position
4 weeks ago
Path Integrated Health is seeking an experienced Office Manager to join our dynamic team. As a key member of our collaborative care team, the Office Manager will be responsible for ensuring seamless daily operations and providing exceptional support for both our clients and staff.
Key Responsibilities:
- Efficiently manage incoming calls, schedule new clients for intake appointments, and verify clients' insurance.
- Collaborate with clients and billing to resolve insurance issues.
- Check in clients upon arrival, scan their paperwork, and notify providers.
- Schedule return appointments, review and update client records, and submit them to the billing department.
- Gather client information to assist with coding denials and maintain a professional relationship with clients.
- Mail client satisfaction surveys and request prior care records as needed.
- Manage mail, faxes, and office supplies, and maintain a clean and organized workspace.
- Consistently serve in a professional and collaborative capacity, fully understanding and complying with organizational processes and policies.
- Proactively take the initiative to assist clients and others, and participate in company education seminars and meetings.
High school diploma or equivalent, with a bachelor's degree preferred.
Active CPR certification and minimum 3 years of experience in a clerical or customer service-related field in a behavioral health setting.
Experience working in an electronic health record is strongly preferred, and bilingual in Spanish and English is desirable.
Benefits:
Medical, dental, and vision insurance
HSA/FSA
Telemedicine
Employer-paid life insurance of $10,000
Voluntary life insurance
Short-term and long-term disability
EAP (Employer Assistance Program)
Paid Time Off (PTO)
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