Care Coordinator

6 days ago


Albany, New York, United States Northern Rivers Family of Services Full time
About the Role

We are seeking a dedicated and compassionate Care Coordinator to join our team at Northern Rivers Family of Services.

Estimated Salary: $50,000 - $65,000 per year

Job Description

The Care Coordinator will be responsible for communicating with individuals within the community who are seeking OMH residential services. This includes gathering information, making referrals, and completing paperwork for youth and families coming into the program.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The Care Coordinator will report to the Executive Program Director, Residential and work onsite.

Responsibilities:
  • Receive initial phone inquiries and written referrals from potential clients and their families.
  • Gather pertinent information to determine eligibility for services requested and make informed decisions regarding referrals.
  • Collaborate with other departments to ensure seamless coordination of care and services.
  • Meet with clients and families to communicate relevant information regarding services and obtain necessary signatures on releases of information and intake paperwork.
  • Prepare and distribute clinical records, admission paperwork, and other documents for programs.
  • Develop general knowledge of all services to meet the needs of callers, including emergency situations.
  • Schedule intake and admissions in collaboration with family and program staff.
Requirements and Education:
  • Bachelor's degree in a human services field, such as social work or psychology.
  • Experience working in a human services setting preferred.
  • Ability to pass a physical examination.
  • Ability to complete training requirements, including TCI training.
  • Ability to lift 35 pounds.
Benefits:
  • A comprehensive health package, including medical, dental, and vision insurance.
  • Tuition reimbursement for further education or training.
  • Paid time off and holiday pay.
  • A 401(k) plan with employer matching.
  • Life insurance and loan repayment assistance.
  • Free training and CEU opportunities to support professional growth and development.


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