Retail Operations Manager
3 days ago
Burlington Coat Factory Corporation is a leading retailer of brand-name clothing, shoes, and home goods. We are committed to providing our customers with an exceptional shopping experience.
At Burlington, we believe in the importance of diversity and inclusion in the workplace. Our goal is to create a work environment that is welcoming and inclusive for all employees, regardless of their background or identity.
We offer a competitive salary range of $16.42 - $18.42 per hour, depending on location and experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as life and disability insurance.
About the Job
This is a full-time position that requires a high level of leadership and supervision skills. As a Retail Front End Supervisor, you will be responsible for overseeing the daily operations of the store, including managing staff, maintaining inventory levels, and ensuring excellent customer service.
The ideal candidate will have at least one year of supervisory experience in a retail environment, strong interpersonal skills, and the ability to work a flexible schedule, including nights, weekends, and holidays. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Supervise all store functions and associates while in the role of Manager on Duty
* Maximize sales results through training, developing, and coaching of direct reports
* Promote safety for both our customers and associates by adhering to company guidelines
* Cultivate a diverse culture based on teamwork and collaboration
* Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
* Reinforce our company Asset Protection strategies to eliminate shortage
* Assist in recruiting, interviewing, and onboarding new associates
* Participate in weekly workload planning meetings
* Drives Community Relations participation through company programs and partnerships
* Coordinate meal and break periods and monitors schedule adherence
Requirements
* At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
* Strong interpersonal skills with a positive and engaging attitude
* Ability to work a full-time schedule including nights, weekends and holidays as required
* Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
Why Work for Burlington?
Burlington offers a dynamic and supportive work environment that fosters growth and development. As a Retail Front End Supervisor, you will have opportunities to advance your career, develop new skills, and contribute to the success of our business.
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