Housing Coordinator

1 day ago


New York, New York, United States Women In Need, Inc. Full time
Job Title: Housing Coordinator

We are seeking a highly motivated and experienced Housing Coordinator to join our team at Women In Need, Inc. (WIN). The successful candidate will be responsible for supporting the permanent housing search for families living in our shelter.

Key Responsibilities:

  • Coordinate all housing services activities to ensure successful placement of families in permanent housing.
  • Develop and maintain relationships with brokers and landlords to ensure access to current information and housing resources.
  • Maintain an active roster of real estate brokers and landlords.
  • Communicate with brokers and landlords to ensure potential housing meets WIN requirements for client readiness.
  • Coordinate and facilitate housing workshops to address clients' issues and needs.
  • Provide information and resources to families during the various phases of the housing search.
  • Coordinate and facilitate group meetings with new families to discuss existing subsidies and review responsibilities.
  • Arrange apartment viewings and interviews with landlords.
  • Escort clients to apartment viewings and other appointments related to self-sufficiency.
  • Track all referrals and provide follow-up to clients and feedback to sources and housing leads.
  • Collaborate with Case Managers and clients to develop permanent housing strategies.
  • Collaborate with Case Managers in advocating for eligible families to obtain Supportive Housing.
  • Maintain updated case notes in the Client Assistance and Rehousing Enterprise System (CARES).
  • Ensure copies of housing documentation are maintained in the case file.
  • Prepare all mandated reporting as required by WIN and funding agency.

Requirements:

  • Commitment to WIN's mission, vision, and values.
  • Bachelor's degree in Social Work or a related field required.
  • Minimum of two (2) years of experience working within the New York City housing market.
  • Knowledge of housing subsidies and supportive housing programs.
  • Ability to network and build strong collaborative relationships with brokers and landlords.
  • Familiarity with entitlement systems and procedures.
  • Experience working with at-risk, homelessness families.
  • Detail-oriented and able to multitask and respond to deadlines.
  • Excellent organizational, written, and verbal communication skills.
  • Ability to work effectively in a team environment.
  • Computer skills and knowledge of CARES a plus.
  • Bilingual – English/Spanish a plus.

Core Competencies:

  • Leadership: Set an example by following WIN policies and procedures.
  • Facilitating Change: Deliver high-quality results consistently.
  • Managing Performance: Interact respectfully with clients and co-workers.
  • Applying and Developing Expertise: Work with the manager to develop and meet challenging but achievable goals.
  • Communicating and Collaborating: Value the full spectrum of diversity and inclusion.

WIN is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to cultivating an inclusive work environment and actively seek a diverse applicant pool.



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