Technical Support Specialist
5 days ago
We are seeking a highly motivated Technical Support Specialist to join our team at Corps Solutions. This part-time internship is an excellent opportunity for students or individuals looking to gain hands-on experience in IT support and develop their skills in a dynamic environment.
As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our staff, ensuring that our IT systems and networks are running smoothly. You will work closely with our senior IT staff to troubleshoot issues, implement solutions, and maintain our network security.
Key Responsibilities- Provide technical support and assistance to staff members via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues on computers and other devices
- Maintain and update network configurations, processes, and documentation
- Collaborate with senior IT staff to ensure network security through VPNs, encryption protocols, and access control lists (ACLs)
- Support the deployment of AI-driven network optimization tools, including anomaly detection, traffic pattern analysis, and automation of routine network tasks
- Working towards associate or bachelor's degree in Information Technology or related field
- Basic understanding of networking principles, including TCP/IP, DNS, DHCP, VLANs, and subnetting
- Familiarity with network hardware such as routers, switches, and firewalls
- Exposure to cloud computing platforms (AWS, Azure) and AI services is a plus
- A competitive salary range of $18-$22 per hour, depending on experience
- A flexible schedule that accommodates your existing school or work commitments
- Ongoing training and professional development opportunities
Corps Solutions is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about innovation, collaboration, and customer satisfaction.
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