Operations Director

1 week ago

Holmdel, New Jersey, United States International Flavors & Fragrances Full time
{"Job Title": "Operations Manager", "Job Summary": "We are seeking an experienced Operations Manager to lead our multi-disciplinary teams in the IC&D Ops department. As a key member of our leadership team, you will be responsible for identifying, developing, and implementing strategies, programs, and best practices to optimize our operations.

Key Responsibilities:

* Manage the talents in IC&D Ops, securing career plans for the workforce and feeding the overall talent pipeline.
* Manage the onboarding and training programs for each new hire to minimize ramp-up time and optimize performance.
* Define sourcing strategies for each of the key roles.
* Build a talent profile that is a blend of experienced, long-term IC&D Operations employees and a pipeline that gains fundamental knowledge and skills, targeting a robust retention and succession plan.
* Create and maintain a culture of development that encourages team members to develop skills that will improve productivity and optimize team performance through excellent leadership, stretch goal setting, coaching, and development.
* Ensure the creative center is designed and equipped to optimize the creative experience while operating in an efficient and effective manner, continuously improving operational performance against defined metrics.
* Design and implement a consistent sampling process flow to ensure optimal sampling, on-time delivery (internal & external), quality, and cost to serve.
* Establish and implement short- and long-term organizational goals, objectives, and strategies that are aligned with global key performance indicators (KPIs).
* Create and manage internal reports for the organization, including monthly performance indicators such as on-time performance, lead time, capacity, and costs.
* Make recommendations for continuous improvement based on audits and metrics of the sampling process and the facility performance.
* Develop and implement strategic plans for key transformational projects.
* Define standards for the creative center facilities, ensuring best-in-class space design to enhance creativity and required standards for extraction and air quality to support creative perfumery.
* Implement standards for evaluation facilities (physical spaces such as booths etc.) and equipment within global standards to incorporate local/(sub) regional variances.
* Ensure that all processes, Standard Operating Procedures, systems, equipment, and tools required for the efficient and effective operation of the IC&D Ops departments are optimized and globally shared/aligned with IC&D laboratory counterparts around the globe.
* Drive and optimize processes and automation to increase efficiency, reduce costs, and decrease inventory levels while maintaining a high level of customer service.
* Optimize lab infrastructure, ensuring that each has the capacity to meet KPIs.
* Partner with Creative Catalogue, Value Creation, and Manufacturing teams to continuously improve cost to serve via ingredient rationalization, inventory management, raw material flow, and appropriate adaptation of operations to best enable value creation.
* Manage the Operational Expenditure through the IC&D Ops OPEX budget.
* Provide a source of expertise to support delivery of approved CAPEXes.
* Incorporate all cost to serve principles into IC&D operations.
* Foster a proactive safety culture in the workplace, ensuring safety is the highest priority.
* Influence internal and external stakeholders through methods of communication suited for the audience.

Requirements:

* Bachelor's degree, or higher, in Engineering and/or Chemistry (or related).
* Chemical and/or Technical background
* Minimum of 5-7 years multi-disciplinary business process and management experience.
* Required Skills: Written and Oral Communication, Working Microsoft Office knowledge, Ability to work on cross-functional project teams, Working P&L knowledge, Advanced Communication, Presentation and Influencing Business fluent in English, Business knowledge and acumen within the Fragrance Industry, Understanding of the creative process and link to manufacturing, Strong working knowledge of SAP in relationship with IC&D Ops processes.

At International Flavors & Fragrances, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit to learn more.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

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