Senior Director of Residential Operations

6 days ago


Oklahoma City, Oklahoma, United States Crystal Springs Full time

About Crystal Springs

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Crystal Springs is a non-profit organization dedicated to providing exceptional care and support services to adults with developmental disabilities. Our mission is to empower individuals to reach their full potential, foster inclusion, and promote family partnership and advocacy.

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Salary and Benefits

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We offer a competitive salary range of $22.00 - $25.98 per hour, based on experience and education. Additionally, we provide a comprehensive benefits package, including dental and vision insurance, flexible spending accounts, health savings accounts, life insurance, paid time off, retirement plans, and more.

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Job Summary

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The Program Director will play a crucial role in ensuring the well-being and growth of adults with intellectual/developmental disabilities. As a leader in residential operations, you will oversee administrative, clinical, and programmatic aspects of a group home for four to six adults.

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Key Responsibilities

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  • Create and maintain a structured daily routine, which includes activities like house meetings, outings, meal preparation, assisting with daily living tasks, facilitating family visits, and ensuring medication is administered while upholding human rights principles.">
  • Implement strategies for positive behavior support and individualized programs as outlined in Individual Service Plans (ISPs) to enhance the well-being and progress of our clients.">
  • Crisis management: use de-escalation and crisis management techniques to ensure the safety and well-being of the individuals under your care.">
  • Demonstrate a strong commitment to following organizational policies, procedures, and management decisions to maintain consistency and compliance within the organization.">
  • Oversight of various aspects of program management, including ensuring the delivery of quality treatment, complying with contractual obligations, managing budgets, maintaining facilities, recruiting and training staff, and ensuring appropriate staffing levels to meet the unique needs of individuals.">
  • Collaborate with all Residential sites to provide necessary supports and resources, fostering a cohesive and unified approach to care delivery.">
  • Ensure that all equipment and inspections meet or exceed regulatory standards, guaranteeing the safety and well-being of individuals in our care.">
  • Primary On-Call Duties: serve as the primary on-call staff for the assigned residential homes, responding promptly to urgent needs, inquiries, or concerns that may arise during non-business hours.">
  • Implementation of ISP Goals: play a central role in the successful implementation of Individual Service Plan (ISP) goals for each individual under your care, working closely with the individuals, their families or guardians, and the interdisciplinary team to ensure that ISP objectives are met.">
  • Actively promote community integration for the individuals residing in our care, planning and facilitating opportunities for community outings, social engagement, and participation in local activities that align with each individual's preferences and interests.">
  • Medication Administration Program (MAP) Duties: assume responsibilities related to the MAP, ensuring that all medication-related processes are followed meticulously, including the accurate administration of medications, proper documentation, and compliance with MAP protocols and regulations.">
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    • Requirements">
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      • A minimum of 2 years of supervisory experience preferred, with experience working with adults diagnosed with ID/D, ABI, or chronic conditions being a plus.">
      • Exceptional communication skills in spoken and written English.">
      • Mandatory qualifications include a High School Diploma or equivalent; a College Degree or CNA certification is preferred.">
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      • About You">

You are a compassionate and experienced professional who believes in the potential of every individual. If you're passionate about making a meaningful impact in the lives of our clients and want to be part of an organization that values respect, dignity, and choice, then Crystal Springs is the place for you.

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We offer free on-the-job training and the opportunity to make a difference in the lives of our clients. Join us in helping each person we serve shine brighter and reach their true potential.

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Equal Employment Opportunity

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Crystal Springs is an equal employment opportunity employer and welcomes applications from diverse candidates.



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