Care Quality Assurance Professional

3 days ago


Charleston, Illinois, United States Addus Homecare Full time
Job Overview

Join our team at Addus HomeCare as a Care Quality Assurance Specialist.

About the Role

This full-time position is responsible for conducting in-home visits to monitor and report on the quality of services provided by Home Care Aides. The ideal candidate will have excellent interpersonal, organizational, and communication skills, with a strong understanding of basic medical terminology.

Key Responsibilities
  • Monitor client condition and performance of duties by Home Care Aides
  • Maintain company and state-specific program rules, regulations, and standards
  • Conduct home visits to welcome new clients and review the Welcome Packet
  • Evaluate Home Care Aides in the client's home to ensure care plans are being followed
  • Prepare accurate home visit and home safety evaluation reports
  • Maintain a schedule to complete all assigned home visits on time
Requirements & Qualifications
  • High school diploma or equivalent required
  • Bilingual - Spanish required
  • 2 years of recent experience in a healthcare environment, preferably home care
  • Understanding of basic medical terminology
  • Excellent interpersonal, organizational, and communication skills
  • Computer skills including MS Office, MS Excel, and scheduling programs
  • Valid driver license and state-required insurance
What We Offer
  • Medical, dental, and vision benefits
  • Mileage paid
  • Continued education opportunities
  • PTO plan
  • Retirement planning
  • Life insurance
  • Employee discounts
Estimated Salary

$45,000 - $60,000 per year, depending on location and experience.

About Addus HomeCare

Addus HomeCare is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We offer a competitive salary and benefits package to our employees.



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