Medical Customer Service Specialist

2 days ago


North Richland Hills, Texas, United States Biolife Plasma Services Full time
Join Our Team as a Plasma Center Technician

We are seeking a highly motivated and detail-oriented individual to join our team as a Plasma Center Technician at BioLife Plasma Services. As a key member of our team, you will play a critical role in ensuring the safety and satisfaction of our donors, while also contributing to the collection of high-quality plasma that helps patients with rare diseases.

Key Responsibilities:
  • Provide exceptional customer service to donors, ensuring their comfort and safety throughout the donation process.
  • Screen donors, take and record vital signs, and prepare donor charts, maintaining accurate records and coordinating donor compensation.
  • Work collaboratively with the team to identify opportunities for continuous improvement and implement changes to center processes.
  • Ensure a clean and professional work environment, adhering to company standards and protocols.
Requirements:
  • High school diploma or equivalent.
  • Ability to work evenings, weekends, and holidays.
  • Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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