Healthcare Informatics Training Manager

5 days ago


Linthicum Heights, Maryland, United States University of Maryland Medical System Full time
Job Overview

The University of Maryland Medical System (UMMS) is a leading academic private health system, dedicated to delivering high-quality care and innovative healthcare solutions.

We are seeking an experienced Healthcare Informatics Training Manager to join our team, responsible for overseeing the enterprise-wide rollout of end-user training, clinical informatics support, and customer service.

Key Responsibilities
  • Plan, develop, coordinate, supervise, and evaluate training needs for Clinical Informatics throughout UMMS.
  • Serve as a subject matter expert and team supervisor, ensuring training quality and consistency.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent experience in healthcare, business administration, IT, adult education, or a related field.
  • Four years of adult education experience, with one year of Epic training experience required.
  • Experience in a healthcare, hospital, informatics, or information technology-related field is preferred.
  • Specialized certification, such as Change Management, Process Improvement, or Project Management, is preferred.
Desirable Skills and Qualifications
  • Knowledge and application of adult learning principles, instructional design, and development.
  • Ability to provide advanced troubleshooting skills to resolve escalated support issues.
  • Proficient at incorporating policies, procedures, and specific clinical practice and/or business processing needs into information systems training.
  • Excellent customer service and interpersonal skills.
  • Highly effective written and verbal communication skills.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Proficiency in Microsoft Office applications – Word, Excel, PowerPoint. Proficiency in Microsoft Visio and Project is desirable.
  • Demonstrated expertise in technical instructional design techniques for instructor-led, computer-based, and individual on-the-job training.
Compensation and Benefits

Competitive salary range: $46.94-$49.18 per hour.

Additional benefits include a comprehensive package of compensation and perks, including:

  • Health, dental, and vision insurance.
  • Retirement plan with employer matching.
  • Tuition reimbursement and professional development opportunities.
  • A dynamic and supportive work environment.


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