Healthcare Informatics Training Manager
5 days ago
The University of Maryland Medical System (UMMS) is a leading academic private health system, dedicated to delivering high-quality care and innovative healthcare solutions.
We are seeking an experienced Healthcare Informatics Training Manager to join our team, responsible for overseeing the enterprise-wide rollout of end-user training, clinical informatics support, and customer service.
Key Responsibilities- Plan, develop, coordinate, supervise, and evaluate training needs for Clinical Informatics throughout UMMS.
- Serve as a subject matter expert and team supervisor, ensuring training quality and consistency.
To be successful in this role, you will need:
- A Bachelor's degree or equivalent experience in healthcare, business administration, IT, adult education, or a related field.
- Four years of adult education experience, with one year of Epic training experience required.
- Experience in a healthcare, hospital, informatics, or information technology-related field is preferred.
- Specialized certification, such as Change Management, Process Improvement, or Project Management, is preferred.
- Knowledge and application of adult learning principles, instructional design, and development.
- Ability to provide advanced troubleshooting skills to resolve escalated support issues.
- Proficient at incorporating policies, procedures, and specific clinical practice and/or business processing needs into information systems training.
- Excellent customer service and interpersonal skills.
- Highly effective written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple priorities.
- Proficiency in Microsoft Office applications – Word, Excel, PowerPoint. Proficiency in Microsoft Visio and Project is desirable.
- Demonstrated expertise in technical instructional design techniques for instructor-led, computer-based, and individual on-the-job training.
Competitive salary range: $46.94-$49.18 per hour.
Additional benefits include a comprehensive package of compensation and perks, including:
- Health, dental, and vision insurance.
- Retirement plan with employer matching.
- Tuition reimbursement and professional development opportunities.
- A dynamic and supportive work environment.
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