Ambitious Service Ambassador
5 days ago
About Us
Lindens | FoxTail | ART SoHo | Lulla | Altair is a dynamic and innovative restaurant & cocktail bar located in the heart of Arlo SoHo. We are seeking an exceptional Host to join our team, offering a competitive salary of $42,000 - $50,000 per year, depending on experience.
Job Description:
We are looking for a highly organized and customer-focused individual to provide a warm and welcoming experience for our guests from arrival to departure. As a Host, you will be responsible for managing reservations, greeting customers, and ensuring seamless communication between the front-of-house and back-of-house teams.
Key Responsibilities:
- Welcome guests to the venue and ensure they have a positive dining experience
- Provide accurate wait times and monitor waiting lists
- Manage reservations and coordinate with wait staff
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress's name
- Greet customers upon their departure
- Cater to guests who require extra attention
- Answer incoming calls and address customers' queries
- Assist wait staff as needed
Requirements:
- Prior work experience as a Host preferred but we are willing to train outgoing individuals with the right attitude
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
What We Offer:
- A dynamic and supportive work environment
- The opportunity to work in a fast-paced and exciting industry
- Ongoing training and development opportunities
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